Mirrors4Home will give you notice of a scheduled (or otherwise agreed) delivery date, to allow you to make the necessary arrangements to receive the mirror. Mirrors4Home will not accept liability for arrangements that you have made to receive your mirror. The delivery team can wait while you check your mirror for damages, where this is not possible please ensure you contact us within 48 hours of receipt of delivery if there are any issues with your order. Please note due to the nature of the product, we cannot accept responsibility for damages reported after this period. In the event of a delivery being delayed or cancelled due to circumstances beyond our control, we will offer a delivery date as close as possible to the original agreed delivery date. Please note ever with a confirmed delivery dated we would advise you not to pre-book any fitters or contractors until such time as you have been able to inspect the goods and confirmed that are correct and undamaged.
Where a delivery date has been advised but the Buyer isn’t present to receive the delivery we reserve the right to charge the customer a minimum of £25 to cover part of the cost of the failed delivery and redelivery.
We advise all customers to sign, "NOT CHECKED" with the carrier if you have any doubts about damage upon delivery.
In order that we can offer as competitive rate for deliveries as possible on our mirrors, our vehicles are manned by only one person. The driver will unload the goods for you; however we will need you to provide suitable help in the unloading of mirrors with any length over 1.3 meters. If you are unable to do this, we can provide a second person at an additional charge but must be contacted in advance for a quote. Please note, if you have not informed us in advance and you are unable to provide assistance for these larger mirrors, we will need to redeliver at another time and you will be required to pay an additional delivery charge. Our delivery team will happily unload to a ground floor room. As they are not insured whilst on your property we regret that they can not deliver to upstairs rooms.
If your property has any access restrictions for larger vehicles, please inform us prior to placing your order.